Shipping policy

Shipping Policy

Thank you for shopping with Birch & Amber! We strive to get your candles to you as quickly as possible.

1. Processing Time
   Orders are typically processed within 1-3 business days. You will receive an email notification once your order has shipped.

2. Shipping Rates & Delivery
   Shipping costs are calculated at checkout based on your location and the size of your order. We offer standard and expedited shipping options. Delivery times vary depending on the shipping method and destination.

3. Shipping Locations
   We currently ship to the entire United States. If your location is not available at checkout, please contact us for assistance.

4. Order Tracking
   Once your order has shipped, you will receive a tracking number via email. You can track your order online through the carrier's website.

5. Shipping Delays
   While we make every effort to ship orders promptly, please note that delivery times may be affected by factors outside of our control, such as weather or carrier delays.

If you have any questions or concerns about shipping, please feel free to reach out to us at patrick@birchandamber.com.

Thank you for supporting Birch & Amber!